1. New shop

items to be sold
sanitation
uniform
seating arrangement

2.Behaviours
Penny’s behaviors stopping customers from buying items
penny’s up and downs, tv from morning, tv left on when electricity is off
penny’s receipt incident
Abon’s prices defluctuation in Ggaba book

3.Losses

mona’s loss
penny’s mirror loss
Abon’s loss

The difference between mona’s loss and Abon’s loss
solution for the loss
advice